Refund Policy

Our Return and Refund Policy was last updated on 15 May 2024

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If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased directly from us through this website.

Interpretation and Definitions


The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.


For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to, accessible from

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The following goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the risk of returning the goods to Us. You should send the goods to our company address mentioned below or as shared by our team when you connect with us for returns.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Refund of Amount

Once the goods returned have been received by us, the company will take upto 2 working days to determine the validity of the return of the product. Once the return is accepted by the company, the client has the option to:

  1. Choose a product of their choice from our available products. The difference in the prices of the products will have to be borne by the customer.
  2. Get a refund, where eligible, to be processed in upto 5 working days to their original method of payment as available through the payment gateway.
  3. Where the amount can't be refunded to the original method of payment through the payment gateway, someone from the team would connect with the client to arrange for an alternative mode of refund.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details:


Postal Address: 501, Balajee Complex, Exhibition Road, Patna 800001 Bihar